If the phone number is a valid prepaid phone number, your Top-Up will be successful to the keyed-in number and the Top-Up amount is non-refundable. If the phone number is a postpaid number, the system will reject your Top-Up request. However, it is important that you verify your Top-Up phone number before finalizing your order.

All Sales Are Final. Once the top-up is sent to a phone number, it is available for use immediately; hence it cannot be refunded or removed from the phone again. It is for this reason we advise you to confirm the number before proceeding to checkout and at checkout.

Posted in: General